Privacy Policy and Terms of Use

Credit Cards

We accept the following credit cards: Visa, MasterCard, Amex, and Discover.  There is no surcharge for using your credit card to make purchases.  Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you).  

Taxes

Our store shall automatically charge and withhold the applicable sales tax for orders to be delivered to the addresses within the state of New Jersey.  For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Returns

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase.  Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.  You may contact us at Info@EnchantedHomePet.com.  Refund of money will be sent back via the original purchase method after item has been confirmed defective or incorrect item has been received back in it’s original box for inspection.

Trademark Notice

The materials available through this website and other websites owned or provided by EHP (individually and collectively, the "Website") are the property of EHP or its licensors, and are protected by copyright, trademark and other intellectual property laws.

Privacy

We keep your personal information private and secure.  When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password.  We use this information to process your orders and to keep you updated on your orders.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

Order Acceptance Policy

The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell.  EHP reserves the right, without prior notification, to limit the order quantity or any item and /or to refuse service to any customer.  Verification of information may be required prior to the acceptance of an order. Prices and availability of products on the Sites are subject to change without notice. Errors will be corrected when discovered.  EHP reserves the right, at its sole discretion, to refuse or cancel any order for any reason.